Practice Policies


Office Policies

Insurance


Chagrin Falls Dental is an In-Network provider for ALL MAJOR PPO INSURANCE PLANS.  This means that we have already negotiated lower rates for your dental treatment with your PPO insurance carrier.  Chagrin Falls Dental is happy to submit the claim for your dental visit to your insurance company and will follow up with them directly if any problems with your claim should arise. Our experienced clerical staff will go the extra mile to help ensure that your treatment is covered by your insurance carrier, and that your out-of-pocket cost is kept as low as possible.


Financial Policy


Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Chagrin Dental Discount Plan


We are proud to introduce the Chagrin Falls Dental Discount Plan available exclusively to our patients who have no dental insurance. Plan members receive deep discounts on all our services for an affordable annual fee.


Full Payment Discount


For our patients not enrolled in insurance or discount plans, a 10% full payment courtesy discount will be applied to each visit when payment is made in full with cash, check, VISA, MasterCard, American Express, or Discover.


Deferred Interest / No Interest if Paid in Full Promotional Financing


Sign up for automatic payments with your existing credit card, or apply for Deferred Interest / No Interest if Paid In Full Promotional Financing through CareCredit®. If approved, you can finance your dental treatment for up to 24 months and Aurora Dental will pay your interest!* Long-term financing also available. Follow the link below to learn more about what CareCredit® has to offer!


Learn More about CareCredit®

Cancellation Policy


Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.